Booking Recovery

A cancellation shouldn't cost you the hour.

When a slot opens, the people who'd take it get told — automatically, within minutes, while the hour is still sellable.

A cancellation hits at 2pm and your injector's next hour is dead. Meanwhile three people on your waitlist would have taken that slot in a heartbeat. Nobody told them it opened up.

Three steps, and we handle all three.

01

Capture the waitlist

Everyone who wanted a time you didn't have goes on a real list, tagged by treatment and provider — not a sticky note at the front desk.

02

Backfill in minutes

The moment a slot opens, the right people hear about it. First to confirm takes it. No phone tag, no calling down a list.

03

Reminders that reduce no-shows

Timed to the treatment, not a generic 24-hour blast, with an easy path to reschedule instead of silently ghosting.

What everyone asks before they say yes.

“We just call people ourselves.”

When there's time. The hours that get lost are the busy ones — when the cancellation comes in and everybody's with a client, which is exactly when nobody makes the calls.

“Won't clients find it pushy?”

It's not a broadcast. It goes to people who already asked for that time and that treatment, and it's one message they can ignore. Being told a slot opened is a favor when you wanted the slot.

Fifteen minutes, and you'll know.

No pitch, no pressure. We look at your practice, and if this isn't what you need, we'll tell you that.

The rest of what we handle.