Reactivation
Your lapsed clients didn't leave. They just weren't reminded. Reactivation goes back through the list you already own and books them.
Botox clients should rebook every three to four months. Filler clients every six to twelve. Most don't — not because they stopped caring, but because nobody reminded them. That revenue is sitting in your CRM right now.
Pull the list
We segment your history by treatment and by cycle — who's overdue, by how long, and for what. Most practices have never seen this list.
Reach out like a person
Sequences written for the treatment and the gap, not a blast. Someone eight months past filler gets a different message than someone six weeks past a facial.
Book, then keep the cycle
Once they're back, the rebooking cadence keeps running so they don't lapse again. This is the part that compounds.
“Our clients come back on their own.”
The loyal ones do, and they're the ones you'd never worry about. The list worth looking at is everyone who came twice and then quietly stopped — most practices are surprised how long it is.
“Isn't that spam?”
Spam is messaging strangers. This is your own clients, who paid you, about a treatment they chose, timed to when it wears off. Done right it reads as attentive, which is what a good practice is.
No pitch, no pressure. We look at your practice, and if this isn't what you need, we'll tell you that.